Shipping Policy

Thank you so much for shopping with Celia Glaze! We’re so excited to create something special just for you. Here’s everything you need to know about our shipping process, from the moment you place your order to the day your nails arrive at your door. ♡

Order Processing🚚

Every Celia Glaze set is uniquely made just for you, with lots of care and attention to detail. By creating each set to order, we can focus on the little details that make your nails special while helping reduce unnecessary waste.

Please allow 2–5 business days for our nail artists to create your set before it’s ready to ship. We promise it’s worth the wait! ✨

Once your order is on its way, we’ll send you a shipping confirmation email with tracking details, whenever tracking is available for your selected shipping method.

Shipping Methods & Delivery Times

Please keep in mind that delivery times are estimates and begin once your order has shipped. Sometimes things like bad weather, carrier delays, or unexpected circumstances can cause a little delay. While we can’t control these situations, we’ll always do our best to help if anything comes up.

Shipping Costs

Shipping specifics, including charges and estimated delivery times, will be clearly laid out for you during checkout.

And here’s a little something for you — enjoy FREE shipping on all orders over $75 USD! 💕

Order Tracking

Can’t wait for your nails to arrive? We totally understand!

As soon as your order ships, we’ll send you an email with your tracking number and a link to follow your package, if available. Tracking updates may take a little time to appear, so don’t worry if you don’t see any movement right away.

Double-Check Your Shipping Address

Before placing your order, please make sure your shipping details are correct. We want your new nails to find their way to you without any trouble!

If you notice a mistake, please contact us as soon as possible. We’ll do our best to help, although we may not be able to update your address once your order has been processed or shipped.

Lost, Damaged, or Delayed Packages

Sometimes packages take a little longer than expected, or things don’t go quite as planned during delivery.

If your package is delayed, arrives damaged, or appears to be lost, please reach out to us. We’ll be happy to look into the situation and help you work with the shipping carrier to figure out the next steps.

Order Changes & Cancellations

Need to make a change or cancel your order? No worries — just email us within 12 hours of placing your order, and we’ll do our best to help!

After this 12-hour window, we’re unable to accept changes or cancellations, as your order may already be in progress and our artists may have started creating your set.

Please note that during sale periods, cancellations and exchanges are not available. We recommend double-checking your order before checking out to make sure everything is just right! ♡

Need a Hand? 💌

Have a question about your order or need a little help with shipping? We’re always happy to hear from you!

Send us an email at info@celiaglaze.com, and we’ll do our best to help.

Thank you again for choosing Celia Glaze and supporting our little brand. We can’t wait for you to receive your new nails and enjoy wearing them as much as we enjoyed creating them for you! 💗